Warranty
Flo Cycling's Wheel Warranty Agreement
Two Year Limited Warranty
Flo Cycling warrants its products to be free from material defects or workmanship issues for a period of two years from the original date of purchase. This warranty is only valid for the original owner and does not extend to any third parties. To start a warranty claim please contact us. Original proof of purchase is required.What is Covered
To ensure the warranty of your products please refer to the installation, proper use and maintenance videos located here.Flo Cycling wants you to feel comfortable with your purchase. Please contact us if you have any issues with your wheels. If your wheels have material defects or issues with the workmanship we will take care of the problem. It is Flo Cycling's sole discretion to repair or replace the wheels.
Carbon Clincher Brake Pad Use
To maintain the warranty on your FLO Carbon Clinchers, you must use the FLO Cycling approved/provided carbon brake pads. We have formulated our brake pads to work with the epoxy resign system used in our FLO Carbon Clinchers. All FLO Carbon Clinchers will ship with FLO approved brake pads. Use of any other brake pads will void the warranty on your FLO Carbon Clinchers.What is not Covered
To ensure the warranty of your products please refer to the installation, proper use and maintenance videos located here. If you do not follow these guidelines your warranty will be void. The following improper use will void your warranty:- Misuse (off-road riding, jumping, trick riding, Cyclocross, etc)
- Improper installation
- Crashes
- Accidents
- Modification of the wheels
- Tire pressure exceeding 140psi
This warranty does not cover
- Normal wear item (bearings, skewers, spokes etc)
- Surface finishes and cosmetic treatments (anodizing, decals, etc)
- All other bicycle components
- Consequential or incidental damages (where applicable)
- Shipping charges on international orders