Why We Collect Personal Information
Flo Cycling collects personal information because it helps us deliver a greater level of customer service. The information we receive allows us to provide more of the products and services most popular to our customers. With your personal information we can also keep you up to date on new product releases, and special events that may interest you.
When you register for an account on our website, you will be given the choice of whether you would like Flo Cycling to contact you with news and information about our services. If at any time you would not like to have Flo Cycling keep you updated with news and the latest information, please sign in to your account at www.flocycling.com/store/index.php and update your newsletter preferences by clicking "Subscribe / unsubscribe to newsletter".
The Information We Collect and How We May Use It
Flo Cycling collects personal information regarding customer activities on our website. This allows us to create a website better suited for our customers needs along with providing more effective purchasing options and customized advertising.
When you activate a Flo Cycling account or purchase products offered by Flo Cycling, we may ask for information such as your name, address, e-mail address, phone number, age, credit card information, contact preferences and where you heard about us.
Flo Cycling may ask for personal information when you communicate with us by phone, e-mail or participating in an online survey.
Flo Cycling collects information about your transactions with us. We collect the date and time of transactions to ensure proper distribution of products and for auditing purposes.
Flo Cycling uses personal information to conduct market research such as the demographics of our customers, frequency of purchases, average yearly purchases and analysis to better understand our customers. Such analysis is carried out using aggregate and anonymous data.
Your Flo Cycling Account
To save you time when you using our web services Flo Cycling requires that you create a Flo Cycling Account when you purchase products. This convenient service remembers your personal information, which is protected by an e-mail address (username) and password of your choice. Here's how it works: You provide us with your personal information. The information, some of which is required and some of which is optional includes your name, address, phone number, age, credit card information, contact preferences and email address, is stored in our database. The database then stores all of the information and when you return to the site to purchase products, all you need to do is enter your e-mail address and password. The system then looks up your personal information making your checkout process much more efficient.
When Flo Cycling Discloses or Shares Your Personal Information
Flo Cycling does not sell, rent or give your personal information to other people or non-affiliated companies except when we have your permission or under the following circumstances.
At times it may be required by law or litigation, that Flo Cycling discloses personal information. We respond to subpoenas, court orders, and legal process. We may also use personal information to establish or exercise our legal rights or defend ourselves against legal claims.
Flo Cycling does not provide any personal information to marketers. Nor do we provide personal information to advertisers who are displayed on our site.
Cookies and Other Technologies
If you decide you would like to disable cookies for any reason, disable cookies on your internet browser.
Flo Cycling does not knowingly collect or store the personal information of children under the age of 13. If Flo Cycling becomes aware of personal information pertaining to a child under the age of 13 we will attempt to delete the information as soon as possible.
Flo Cycling's Commitment To Your Privacy
Flo Cycling is committed to protect your personal information. This policy is given to our employees and strictly enforced to help safeguard you personal information within the company. We will only allow reasonable access to personal information to employees who we believe need to come in contact with it to complete their jobs.
How Flo Cycling Protects Your Personal Information
To Safeguard your personal information Flo Cycling takes technical, physical and administrative precautions. These precautions help us protect your personal information against theft, loss, misuse, unauthorized access, disclosure, destruction and alteration.
Flo Cycling takes your privacy seriously and utilizes a Secure Socket Layer (SSL) for all transactions to protect the integrity of your personal information. All information collected does not identify individual users. When you make purchases from Flo Cycling you must use an SSL enabled browser. This protects your personal information, and credit card information while it is transmitted over the Internet.
You can also participate in keeping your personal information safe when you are on the Internet. Please help by frequently changing your password using both numbers and letters. You can also use a secure web browser like Safari, Internet Explorer, Chrome or Firefox.
Integrity of Your Personal Information
Flo Cycling account holders always have the right to access and update personal information that you have provided. To help us ensure you personal information is up to date you can log into your Flo Cycling account by entering your e-mail address and password.